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Balkaninvest

Sofia

Senior Java Software Engineer

Job ID: 20502
Specialisation: Software Developer
Level: Senior | Team Lead
Location: Bulgaria | Sofia

Our client is an internationally renowned institution dedicated to providing exceptional mathematics education to students of all ages. It was founded around 30 years ago and proudly educates thousands of students in USA and Canada via online platform. The company uses its own curriculum, developed by their Curriculum teams. With a rich history of fostering mathematical excellence, the firm aims to empower students with the skills and knowledge necessary to excel in mathematics and beyond. They are committed to creating a stimulating learning environment that nurtures curiosity, critical thinking, and problem-solving abilities.

For that goal we are seeking a versatile and dedicated

Senior Java Software Engineer

to join their team in Bulgaria (from their Sofia office, hybrid or remote).

The Senior Java Software Engineer role is ideal for an experienced engineering leader ready to drive a transition to a cloud-native, microservices-based architecture on AWS for a K-12 math education platform. This role involves leading the team in adopting modern technologies while ensuring the platform supports versioning, publishing, and deep analytics to enhance student learning.

Guide and mentor a team to build a scalable architecture, promote best practices, and deliver high-quality software in alignment with educational goals.Implement analytics to track student progress and collaborate on math engines for creating, rating, and solving problems, driving adaptive learning features.

Responsibilities:

  • Lead the migration to a Java microservices architecture on Kubernetes in AWS, utilizing GraphQL for efficient data handling and Terraform for infrastructure as code.
  • Team Leadership and Mentorship: Oversee the entire SDLC from planning to CI/CD deployment, ensuring test automation and reliability at scale.
  • Cross-Functional Collaboration: Work closely with product and analytics teams, providing clear updates and aligning engineering with the educational mission.

Requirements:

  • Proven Leadership and Mentorship skills: Experience leading engineering teams with a hands-on, solution-oriented approach.
  • Java and Spring Boot expertise for microservices.
  • AWS and Kubernetes experience; Terraform for infrastructure automation.
  • Proficiency in SQL and ideally Hibernate for data persistence.
  • Knowledge of CI/CD and test automation.
  • Collaboration and Communication: Strong interpersonal skills to work cross-functionally and influence key stakeholders.

The ideal candidate is a collaborative, hands-on engineering leader with strong Java skills, cloud-native architecture experience, and a passion for improving K-12 math education. You combine technical proficiency with a commitment to mentoring, teamwork, and impactful, mission-driven software development.

If you are interested in a meaningful, long-term challenge with a product company, we invite you to apply with your CV !

Customer relation officer (Forex)

Job ID: 20601
Specialisation: Risk Management | Support
Level: Expert
Location: Bulgaria | Sofia

Our client, a small but ambitious international company specializing in Forex, is opening a new office in Sofia and is seeking an experienced

Customer Support Specialist

with a background in Forex to join their team. This role offers a unique chance to be part of the company’s foundational team in Sofia, where you’ll play a key role in delivering exceptional customer service. The ideal candidate is customer-focused, multilingual, and experienced in the Forex industry, with a knack for solving problems and helping clients navigate the complexities of trading.

Responsibilities:

  • Customer Support and Communication: Act as the primary point of contact for customers, responding professionally to inquiries via phone, email, chat, and in-person.
  • With your Forex experience, provide tailored advice and solutions to help customers with account issues, trading questions, and platform navigation.
  • Build trust and rapport with clients by demonstrating empathy and professionalism in every interaction.
  • Use your in-depth knowledge of the Forex market to provide accurate information on trading procedures, account management, and risk factors associated with Forex trading.
  • Guide customers through various products and services, helping them make informed decisions while adhering to regulatory and company guidelines.
  • Complaint Resolution and Issue Management: Address and resolve customer complaints related to transactions, account discrepancies, and platform issues. Investigate each issue thoroughly, collaborate with relevant departments, and keep customers updated throughout the resolution process.
  • Aim to resolve issues efficiently while ensuring a positive experience for the client.
  • Proactively follow up with customers to ensure complete satisfaction after resolving their issues. Show attentiveness to their ongoing needs and establish long-term customer relationships, fostering a positive experience that supports customer retention.
  • Feedback Collection and Process Improvement: Gather customer feedback on Forex trading experiences, platform usability, and service quality. Report recurring issues and trends to management and suggest improvements to enhance the customer experience, ensuring the company maintains competitive and efficient support standards in the Forex market.

Profile Requirements:

  • A university degree in Finance, Business, or Computer Science is preferred, providing a strong analytical foundation for understanding Forex markets and customer needs.
  • Previous experience in a customer support role within the Forex or financial trading industry is essential. A background in Forex is required to effectively handle client inquiries and issues specific to this field.
  • Languages: Fluency in English is required, ideally along with proficiency in one of the following additional languages: French, Spanish, German, or Japanese. These language skills will allow you to communicate effectively with a diverse, international client base.
  • Technical Skills: Advanced Excel skills are essential, including the ability to manage data, use formulas, and perform analytical tasks relevant to client account support.
  • Familiarity with CRM and Forex trading platforms is a strong advantage, as these tools will support efficient customer service.

Why Join?

This is an exciting opportunity to join a growing Forex-focused company as it establishes its Sofia office. As a core team member, you will have a direct impact on shaping the customer support experience and contributing to a collaborative, customer-focused work environment. If you are experienced in Forex, passionate about customer service, and eager to help build something new, we encourage you to apply and grow with our client!

Math Teacher & Curriculum Methodologist

Job ID: 20801
Specialisation: Teacher / Trainer
Level: Expert
Location: Bulgaria | Sofia

Our client is an internationally renowned institution dedicated to providing exceptional mathematics education to students of all ages. It was founded around 30 years ago and proudly educates thousands of students in USA and Canada via online platform. The company uses its own curriculum, developed by their Curriculum teams. With a rich history of fostering mathematical excellence, the firm aims to empower students with the skills and knowledge necessary to excel in mathematics and beyond. They are committed to creating a stimulating learning environment that nurtures curiosity, critical thinking, and problem-solving abilities.

For that goal we are seeking a versatile and dedicated

Mathematics Teacher & Curriculum Methodologist

to join their team in Bulgaria (from their Sofia office or online).

Responsibilities:

  • Teaching students from USA and/or Canada online for 6 hours per week (between 4pm to 10-11PM on Saturday or Sunday or during the evening hours Monday to Friday). There are also 3 hours for preform.
  • Taking active part in the product departments during the other 31 working hours: Curriculum development and Competitions department.
  • Deliver engaging and comprehensive mathematics lessons to students at various levels.
  • Collaborate with colleagues to enhance curriculum development and instructional practices.
  • Works on development of new curriculum programs.
  • Initiates new projects based on identified needs and previous experience according to the plans of the Department.
  • Develop instructional materials, assessments, and resources to support teaching and learning.
  • Assess curriculum effectiveness and make recommendations for improvement.

Requirements:

  • Strong background in mathematics, excellent communication skills, and experience in curriculum development and instructional design.
  • Bachelor’s or Master’s degree in Mathematics, Education, or a related field.
  • English proficiency.
  • Previous experience teaching mathematics preferred, but not required.
  • Experience in curriculum development, instructional design, or educational research.
  • Strong mathematical aptitude and a passion for teaching.
  • Excellent communication and interpersonal skills.
  • Ability to adapt teaching methods to accommodate diverse learning styles.
  • Commitment to fostering a positive and supportive learning environment.

Our client offers:

  • Opportunity to make a meaningful impact on students’ academic success and personal growth.
  • Supportive and collaborative work environment with dedicated colleagues.
  • Professional development opportunities to enhance teaching skills and expertise.
  • Competitive compensation and benefits package (private healthcare package, lucrative refer-a-friend program and more).

If you are passionate about mathematics and education, and ready to make a meaningful
impact, we invite you to apply with your CV and an actual picture!

Sales Manager with French

Job ID: 20401
Specialisation: Sales
Level: Expert
Location: Bulgaria | Sofia

Our client specializes in the production of promotional products and POS materials. The company has successfully dominated the Bulgarian market for the past 25 years and operates its own production and administrative facilities in Sofia . It serves large national and international clients.

For their office (Lulin area), we are looking for a motivated

Sales Department Manager with French language

to contribute to the company’s growth.

Responsibilities:

  • Searching for new clients both domestically and internationally
  • Offering and presenting the employer’s products: POS materials, promotional and printed products, and services (POS displays made from various materials; pallet branding; packaging materials; prepress, printing, stamping, bookbinding, and more)
  • Monitoring client needs and maintaining frequent communication with the production department to ensure client requests are met satisfactorily
  • Primarily office-based work in the Filipovtsi district, with occasional face-to-face client meetings

Requirements:

  • Experience as a salesperson in an advertising or printing industry, or in digital center field – mandatory (ideally as a regional/national sales manager/representative or key account manager)
  • French language proficiency (minimum speaking level B2) – mandatory
  • A client portfolio, domestic and/or international, requiring POS materials, promotional, and printed products
  • Computer literacy
  • Driver’s license, category B
  • Ambition, adaptability, a desire for growth and income increase

The company offers:

  • Excellent opportunity for growth in a dynamic and expanding company with an established market position
  • Very competitive monthly salary
  • Company car

This opportunity sounds attractive for you? Then apply with your CV together with an actual picture. Only short – listed candidates will be contacted. Confidentiality of all applications is assured!

Key Account Manager

Job ID: 99993
Specialisation: Sales
Level: Expert | Mid-Level
Location: Bulgaria | Remote | Sofia

Our client is a southern German company with a long history that specializes in the development, construction and trading of machines, software and consumables in advertising technology and textile finishing and is active in forty countries.

We are looking for a motivated person as part of a long-term outsourcing project to support the German team from Bulgaria as a

Key Account Manager

on a long-term basis.

Your tasks:

  • Support and expansion of existing key accounts as well as acquisition of new customers at home and abroad.
  • Carrying out customer visits (approx. 30 -40 travel days per year) to maintain customer relationships and present our products.
  • Developing and implementing sales strategies to achieve sales and turnover targets.
  • Creating offers, negotiating prices and concluding contracts.
  • Working closely with internal departments such as sales, marketing and product development to ensure optimal customer service.
  • Market and competitive analyses to identify new business opportunities and trends.
  • Attending trade fairs and events to present our products and services.
  • Communicating by phone, email and chat with existing customers
  • After-sales calls, churn and other sales promotion measures

Your profile:

  • Completed degree in business, sales, marketing or a comparable qualification.
  • Several years of professional experience in key account management, ideally in the field of
    technical products.
  • Strong communication and negotiation skills as well as a confident and professional demeanor.
  • Willingness to travel (approx. 25-40 days per year in various EU-countries) and flexibility.
  • Independent, structured and goal-oriented way of working from home.
  • Very good written and spoken English skills; other language skills (Eastern European languages) are an advantage.
    Technical understanding and affinity for our product range.
  • Confident use of MS Office tools, the Internet and modern communication and cloud services

What we offer:

  • A long-term perspective in a small and friendly team
  • German corporate culture
  • Fully remote or hybrid work model
  • An attractive compensation with additional benefits

This opportunity sounds attractive for you? Then apply with your CV in English or German language together with an actual picture. Only short – listed candidates will be contacted.

Confidentiality of all applications is assured!

Technical Advisor (Engineer)

Job ID: 200103
Specialisation: Mechanical Engineering
Level: Expert | Specialist
Location: Bulgaria | Plovdiv | Sofia

For the Bulgarian company of our German client, a major player in engineering and steel product with a long history, we are currently looking for a highly qualified and motivated member to join their team in Sofia or Plovdiv as a

Technical Advisor (Engineer with experience in metal processing)

Main responsibilities:

  • Collaborate with subcontractors and partners to design, develop, and introduce innovative products and services to the market, targeting new clients who can benefit from our solutions and maximize their potential.
  • Provide pre-sales technical support and expertise to clients and collaborate closely with sales colleagues to facilitate informed decision-making.
  • Deliver comprehensive after-sales support services and offer technical assistance as needed to ensure customer satisfaction and product efficiency.
  • Achieve established targets consistently and effectively coordinate sales projects to ensure successful outcomes.
  • Make technical presentations and demonstrate how a product meets client needs.
  • Conduct regular visits to subcontractors and partners to identify and cultivate potential business opportunities.
  • Maintain comprehensive customer records.
  • Monitor subcontractors’ and partners’ activities and ensure compliance with agreed terms and quality standards to uphold contractual obligations.
  • Develop long-term relationships with clients, through managing and interpreting their requirements.
  • Collaborate closely with fellow members of the sales team.
  • Regularly travel to Bulgaria to visit clients (up to 2-3 days per week).

Your profile:

  • Mechanical Engineer with a Master’s or Bachelor’s degree.
  • Minimum of 5 years of experience in metal processing.
  • Sales experience is advantageous.
  • Excellent English language – written and spoken.
  • Proficiency in MS Windows and AutoCAD.
  • Comprehensive understanding of material technical specifications and expertise in metal processing.
  • Self-driven and proactive individual with big motivation for results.
  • Strong business acumen and practical approach.
  • Demonstrates exceptional organizational, problem-solving, and communication skills.
  • Proficient in prioritization and high degree of integrity
  • Driving license is required.

Benefits:

  • A competitive salary and social package.
  • Working in a multinational environment.
  • Additional health insurance.
  • Multisport card sponsorship.
  • Joining a reputable company recognized as an industry leader.
  • Hybrid model of work can be discussed.

This opportunity sounds attractive for you? Then apply now with your CV in English or German language with an actual picture and additional documents. Only short – listed candidates will be contacted.

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