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Balkaninvest

Sofia

Office Assistant for trading company

Job ID: 20112
Specialisation: Office Administration
Level: Expert
Location: Bulgaria | Sofia

Our client is a leading commercial company in the fast-moving consumer goods sector. Due to business expansion, they constantly introduce new items into their portfolio.

Their trade includes import and export from Europe and third countries.

Currently, the company is looking for an experienced

Office Assistant

Responsibilities:

  • Manage operational business communication with partners, manufacturers, and suppliers from Bulgaria, Europe, and third countries (China, Malaysia, Africa, and others). Communication with countries inside and outside Europe is conducted in English.
  • Compile and prepare profit and loss (P&L) reports for the CEO.
  • Frequent communication and assistance with basic documents for the accounting and logistics departments.
  • Prepare detailed reports for the management team.
  • Perform personal assistant functions.
  • Provide frequent assistance with general administrative tasks.
  • Facilitate internal communication between different departments to ensure a smooth workflow.

Requirements:

  • Proficiency in English at B2/C1 level, both written and spoken (experience in business correspondence in English is a significant advantage but not mandatory).
  • Minimum 1-2 years of experience in a similar position.
  • Self-motivated , energetic, and open-minded individual with a strong desire to learn new things and to deal with different tasks.
  • Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook).
  • Ability to perform tasks quickly and efficiently in a dynamic environment.
  • Strong organizational and communication skills.
  • Attention to detail and ability to work independently.

Employer offers:

  • Competitive salary and social benefits.
  • Opportunities for professional development.
  • Supportive and collaborative work environment.
  • Convenient office location in the center of Sofia.
  • Opportunity to be part of a growing company with exciting prospects.

If our offer is of interest to you, please send us your CV and a recent photo.

Mathematics Specialist / CMS Administrator

Job ID: 20802
Specialisation: Teacher / Trainer
Level: Expert
Location: Bulgaria | Sofia

Our client is an internationally renowned institution dedicated to providing exceptional mathematics education to students of all ages. It was founded around 30 years ago and proudly educates thousands of students in USA and Canada via online platform. The company uses its own curriculum, developed by their Curriculum teams. With a rich history of fostering mathematical excellence, the firm aims to empower students with the skills and knowledge necessary to excel in mathematics and beyond. They are committed to creating a stimulating learning environment that nurtures curiosity, critical thinking, and problem-solving abilities.

For that goal we are seeking a versatile and dedicated

Mathematics Specialist / CMS Administrator

to join their team in Bulgaria (from their Sofia office or online).

Responsibilities:

  • Teaching at least one online middle school class (up to grade 8).
  • Overseeing the documentation and training materials for our CMS/Homework Online platform.
  • Developing technical expertise for the Student, Parent, and Teacher Portals, as well as the Content Management System.
  • Engaging in feature discussions with engineers, filing detailed mojo tickets, and reproducing issues related to CMS/Homework Online.
  • Creating documentation, conducting training sessions, and producing training videos.
  • Familiarizing yourself with the company methodological foundation of Homework Online.

Requirements:

  • Bachelors degree in Pure or Applied Mathematics, Computer Science, Engineering, or a related tech field.
  • Strong computer skills and proficiency in English.
  • Highly organized and motivated, with the ability to multitask and prioritize in a fast-paced environment.
  • Excellent written and verbal communication skills.
  • Professional presentation skills, a desire for professional development, and quick learning abilities.
  • Experience in educational settings and/or curriculum development is a significant advantage.

Our client offers:

  • Opportunity to make a meaningful impact on students’ academic success and personal growth.
  • Supportive and collaborative work environment with dedicated colleagues.
  • Professional development opportunities to enhance teaching skills and expertise.
  • Competitive compensation and benefits package (private healthcare package, lucrative refer-a-friend program and more).

If you are passionate about mathematics and education, and ready to make a meaningful
impact, we invite you to apply with your CV and an actual picture!

Head of Sales (metallurgy)

Job ID: 20701
Specialisation: Sales
Location: Bulgaria | Sofia

For our client, a European trading company in the field of ferrous and non-ferrous metallurgy with business activities in 50+ countries, we are currently searching for a new

Head of Sales

with a strong understanding of the Bulgarian metallurgical industry’s dynamics, trends, and customer needs for their office in Sofia (close to Bulgaria Blvd.).

Responsibilities:

  • Organizing, managing, and supporting the work of the commercial department to ensure smooth operations and alignment with company objectives.
  • Managing, planning, and supervising all daily operative sales activities to achieve and exceed performance targets.
  • Maintaining excellent communication with business partners, fostering trust, and ensuring alignment with mutual goals.
  • Leading efforts to acquire new customers in the domestic markets.
  • Conducting regular visits to existing and potential customers to build and maintain strong, long-term relationships.
  • Monitoring and analyzing customer feedback, market trends, and competitor activities to identify and capitalize on new business opportunities.
  • Developing, implementing, and continuously refining strategies to increase sales revenue and grow the customer base.
  • Monitoring and achieving annual sales goals, overseeing financial performance, and actively participating in annual business planning and forecasting.
  • Leading negotiations with key accounts and partners, ensuring favorable outcomes for the company.
  • Motivating, mentoring, and leading the sales team to achieve individual and collective targets while fostering a collaborative and high-performing work culture.
  • Reporting directly to the company director with detailed updates on progress, challenges, and opportunities.
  • Staying updated on industry developments, including advancements in the metallurgical field, and ensuring the company remains competitive.

Requirements:

  • University degree in economics or related field; candidates with relevant commercial management experience from other educational backgrounds are also welcome.
  • Minimum of 6 years of experience, with a strong focus on sales management, particularly in the metallurgical or manufacturing industry.
  • Proven ability to lead and manage sales teams effectively in achieving ambitious goals.
  • Exceptional sales, communication, and negotiation skills to build relationships and close deals.
  • Excellent organizational and management skills, reliability, and a professional, proactive approach.
  • Highly motivated, goal-oriented, and able to take on higher responsibilities with confidence.
  • Passion for leadership and the ability to inspire and motivate the sales team to excel.
  • Willingness and readiness to work in an international team, including frequent travel to meet customers and partners.
  • Fluency in English, with additional language skills considered an asset.
  • Advanced proficiency in Microsoft Office tools (Word, Excel, Outlook) and ERP systems.
  • Valid B-category driving license with a willingness to travel extensively as needed.

The company offers:

  • Attractive alary and bonus related to sales success for above average results where your success will be a reflection of your effort and engagement.
  • Christmas bonus, additional social benefits, such as additional medical and life insurance and monthly vouchers
  • International trainings and professional development
  • Work in a stable work environment with an international and dynamic team

This opportunity sounds attractive for you? Then apply now with your CV in English language with an actual picture and additional documents. Only short – listed candidates will be contacted.

Java Software Engineer

Job ID: 20503
Specialisation: Software Developer
Level: Junior | Mid-Level
Location: Bulgaria | Sofia

Our client is an internationally renowned institution dedicated to providing exceptional mathematics education to students of all ages. It was founded around 30 years ago and proudly educates thousands of students in USA and Canada via online platform. The company uses its own curriculum, developed by their Curriculum teams. With a rich history of fostering mathematical excellence, the firm aims to empower students with the skills and knowledge necessary to excel in mathematics and beyond. They are committed to creating a stimulating learning environment that nurtures curiosity, critical thinking, and problem-solving abilities.

For that goal we are seeking a versatile and dedicated

Java Software Engineer

to join their team in Bulgaria (from their Sofia office, hybrid, or remote).

Responsibilities:

  • Write high-quality software code
  • Maintain and improve software code
  • Monitor system performance
  • Test and validate code
  • Gather user feedback for program enhancements
  • Deploy code in development environments
  • Contribute innovative ideas for development improvement
  • Learn the codebase and enhance coding skills

Requirements:

  • Bachelor’s degree in Computer Science, Engineering, or related field
  • Minimum 2 years of previous software development experience in industry
  • Proficiency in Linux, SQL (MS SQL), CI/CD tools, and scripting (e.g., JavaScript, PHP,
  • Python)
  • Dedication to producing clean, scalable, and high-performing code
  • Understanding of the software development life cycle
  • Strong problem-solving abilities and intellectual curiosity
  • Excellent interpersonal and communication skills
  • Effective time management skills

The ideal candidate is a collaborative, hands-on developer with strong Java skills, ideally some cloud-native architecture experience, and a passion for improving K-12 math education.

If you are interested in a meaningful, long-term challenge with a product company, we invite you to apply with your CV !

Senior Java Software Engineer

Job ID: 20502
Specialisation: Software Developer
Level: Senior | Team Lead
Location: Bulgaria | Sofia

Our client is an internationally renowned institution dedicated to providing exceptional mathematics education to students of all ages. It was founded around 30 years ago and proudly educates thousands of students in USA and Canada via online platform. The company uses its own curriculum, developed by their Curriculum teams. With a rich history of fostering mathematical excellence, the firm aims to empower students with the skills and knowledge necessary to excel in mathematics and beyond. They are committed to creating a stimulating learning environment that nurtures curiosity, critical thinking, and problem-solving abilities.

For that goal we are seeking a versatile and dedicated

Senior Java Software Engineer

to join their team in Bulgaria (from their Sofia office, hybrid or remote).

The Senior Java Software Engineer role is ideal for an experienced engineering leader ready to drive a transition to a cloud-native, microservices-based architecture on AWS for a K-12 math education platform. This role involves leading the team in adopting modern technologies while ensuring the platform supports versioning, publishing, and deep analytics to enhance student learning.

Guide and mentor a team to build a scalable architecture, promote best practices, and deliver high-quality software in alignment with educational goals.Implement analytics to track student progress and collaborate on math engines for creating, rating, and solving problems, driving adaptive learning features.

Responsibilities:

  • Lead the migration to a Java microservices architecture on Kubernetes in AWS, utilizing GraphQL for efficient data handling and Terraform for infrastructure as code.
  • Team Leadership and Mentorship: Oversee the entire SDLC from planning to CI/CD deployment, ensuring test automation and reliability at scale.
  • Cross-Functional Collaboration: Work closely with product and analytics teams, providing clear updates and aligning engineering with the educational mission.

Requirements:

  • Proven Leadership and Mentorship skills: Experience leading engineering teams with a hands-on, solution-oriented approach.
  • Java and Spring Boot expertise for microservices.
  • AWS and Kubernetes experience; Terraform for infrastructure automation.
  • Proficiency in SQL and ideally Hibernate for data persistence.
  • Knowledge of CI/CD and test automation.
  • Collaboration and Communication: Strong interpersonal skills to work cross-functionally and influence key stakeholders.

The ideal candidate is a collaborative, hands-on engineering leader with strong Java skills, cloud-native architecture experience, and a passion for improving K-12 math education. You combine technical proficiency with a commitment to mentoring, teamwork, and impactful, mission-driven software development.

If you are interested in a meaningful, long-term challenge with a product company, we invite you to apply with your CV !

Customer relation officer (Forex)

Job ID: 20601
Specialisation: Risk Management | Support
Level: Expert
Location: Bulgaria | Sofia

Our client, a small but ambitious international company specializing in Forex, is opening a new office in Sofia and is seeking an experienced

Customer Support Specialist

with a background in Forex to join their team. This role offers a unique chance to be part of the company’s foundational team in Sofia, where you’ll play a key role in delivering exceptional customer service. The ideal candidate is customer-focused, multilingual, and experienced in the Forex industry, with a knack for solving problems and helping clients navigate the complexities of trading.

Responsibilities:

  • Customer Support and Communication: Act as the primary point of contact for customers, responding professionally to inquiries via phone, email, chat, and in-person.
  • With your Forex experience, provide tailored advice and solutions to help customers with account issues, trading questions, and platform navigation.
  • Build trust and rapport with clients by demonstrating empathy and professionalism in every interaction.
  • Use your in-depth knowledge of the Forex market to provide accurate information on trading procedures, account management, and risk factors associated with Forex trading.
  • Guide customers through various products and services, helping them make informed decisions while adhering to regulatory and company guidelines.
  • Complaint Resolution and Issue Management: Address and resolve customer complaints related to transactions, account discrepancies, and platform issues. Investigate each issue thoroughly, collaborate with relevant departments, and keep customers updated throughout the resolution process.
  • Aim to resolve issues efficiently while ensuring a positive experience for the client.
  • Proactively follow up with customers to ensure complete satisfaction after resolving their issues. Show attentiveness to their ongoing needs and establish long-term customer relationships, fostering a positive experience that supports customer retention.
  • Feedback Collection and Process Improvement: Gather customer feedback on Forex trading experiences, platform usability, and service quality. Report recurring issues and trends to management and suggest improvements to enhance the customer experience, ensuring the company maintains competitive and efficient support standards in the Forex market.

Profile Requirements:

  • A university degree in Finance, Business, or Computer Science is preferred, providing a strong analytical foundation for understanding Forex markets and customer needs.
  • Previous experience in a customer support role within the Forex or financial trading industry is essential. A background in Forex is required to effectively handle client inquiries and issues specific to this field.
  • Languages: Fluency in English is required, ideally along with proficiency in one of the following additional languages: French, Spanish, German, or. Japanese. These language skills will allow you to communicate effectively with a diverse, international client base.
  • Technical Skills: Advanced Excel skills are essential, including the ability to manage data, use formulas, and perform analytical tasks relevant to client account support.
  • Familiarity with CRM and Forex trading platforms is a strong advantage, as these tools will support efficient customer service.

Why Join?

This is an exciting opportunity to join a growing Forex-focused company as it establishes its Sofia office. As a core team member, you will have a direct impact on shaping the customer support experience and contributing to a collaborative, customer-focused work environment. If you are experienced in Forex, passionate about customer service, and eager to help build something new, we encourage you to apply and grow with our client!

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