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Balkaninvest

Sofia

Assistant administratif et bases de données

Job ID: 30302

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Specialisation: Office Administration

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Level: Junior | Specialist

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Location: Bulgaria | Remote | Sofia

Offre d’emploi : Assistant administratif et bases de données

Lieu : Bulgarie (contrat de travail bulgare – poste 100 % en télétravail, avec résidence obligatoire en Bulgarie)

Projet d’externalisation pour un client français – mission à long terme

Pour des raisons liées à la protection des données, ce poste est uniquement ouvert aux ressortissant(e)s d’un pays membre de l’Union européenne.

Vous avez de l’expérience dans des projets d’outsourcing en langue française ? Vous êtes rigoureux(se), organisé(e) et aimez travailler dans un environnement juridique et administratif ? Alors cette opportunité est faite pour vous !

Dans le cadre d’un projet d’externalisation pour un client basé en France, nous recherchons des Assistant(e)s juridiques et administratifs(ves) expérimenté(e)s pour rejoindre notre équipe en Bulgarie. Le poste est entièrement réalisable en télétravail et s’inscrit dans le cadre d’un projet stable et à long terme.

Vos missions :

Effectuer les saisies administratives dans le logiciel (création et mise à jour des fiches clients et fournisseurs)
Assurer la configuration de la base de données et le suivi de ses paramètres
Réaliser la facturation
Mettre à jour les bases de données clients, fournisseurs et tarifs
Traiter les demandes utilisateurs et assurer la résolution de tickets
Effectuer des requêtes sur la base de données
Participer à la maintenance et à l’amélioration du logiciel métier

Profil recherché :

Expérience préalable dans des projets d’outsourcing en langue française
Excellente maîtrise du français (niveau C1 minimum obligatoire)
Bonne connaissance de l’anglais professionnel
Débutants acceptés si une expérience significative (ex. utilisation de Microsoft Access, gestion de tickets, support informatique) est démontrée
Autonomie, sens de l’organisation, précision et respect des délais
Capacité à travailler efficacement à distance

Ce que nous offrons :

Un contrat de travail bulgare à temps plein
Un poste 100 % en télétravail
Une mission stable et durable dans un environnement structuré
Une équipe francophone expérimentée
Un cadre de travail international, professionnel et stimulant

Intéressé(e) ? Envoyez-nous votre CV en français dès maintenant et rejoignez une équipe dédiée à l’excellence opérationnelle. Nous avons hâte de faire votre connaissance !

Backend Developer with Python

Job ID: 30501

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Specialisation: Software Developer

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Level: Mid-Level

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Location: Bulgaria | Remote | Sofia

For our client, a boutique Bulgarian software company, we are looking for a

Backend Developer with Python (Mid level)

to join one of their specialized teams working on a large-scale platform for a leading US construction company.

You will be responsible for building and maintaining custom backend systems for data pipelines and large-scale web scrapers, applied across multiple domains (Projects, Personnel, Contacts, Opportunities, etc.).

The company has offices in Sofia, Germany, and the USA, and works with clients across both Europe and the United States. They provide full-cycle software development, including AI integrations (Gen AI, ChatGPT, Claude), web/mobile applications, and custom data solutions (API, scraping, data processing). The company has been repeatedly recognized as a Clutch Top Web Development Company in Bulgaria.

Position description:

Design and implement modular ETL tasks through shared base classes for different domains
Build and maintain backend services for data processing, scraping workflows, checkpoint validation, fingerprinting, and deduplication logic
Create CI pipelines to trigger builds for specific collectors and data sets
Develop and optimize collector and transformer jobs for event streams
Work with large datasets and optimize performance at scale
Collaborate closely with the team and the client on the design and implementation of new functionalities
Deliver clean, maintainable, and well-documented code
Maintain high code quality via SonarCloud, solid test coverage, and low technical debt
Contribute to improvements in architecture and development best practices

Requirements:

Solid experience in backend development with Python
Good working knowledge with TypeScript benefitial
Experience in building data pipelines (ingestion → processing → storage)
Understanding of Docker-based development workflows
Strong knowledge of relational databases (especially PostgreSQL)
Experience with cloud storage providers (AWS, Azure, GCP)
Strong analytical mindset and ability to work independently

Nice to have:

Experience with Kubernetes
Experience in data processing, large datasets, or ETL pipelines
Knowledge of scalable and distributed systems

The company offers:

Competitive salary
Remote-friendly or hybrid working model (office located in southern Sofia)
Opportunity to work on meaningful projects for a major US client
Chance to learn and work with different languages and technology stacks
Flexible environment where results matter more than bureaucracy

Be part of a small, dynamic team solving significant data infrastructure challenges

If you’re interested, send us your CV and join a team that values clean code, collaboration, and solving complex challenges at scale.

Backend Developer with TypeScript

Job ID: 30502

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Specialisation: Software Developer

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Level: Mid-Level

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Location: Bulgaria | Remote | Sofia

For our client, a boutique Bulgarian software company, we are looking for a

Backend Developer with TypeScript (Mid level)

to join one of their specialized teams working on a large-scale platform for a leading US construction company.

Position description:

Design and implement modular ETL tasks through shared base classes for different domains
Build and maintain backend services for data processing, scraping workflows, checkpoint validation, fingerprinting, and deduplication logic
Create CI pipelines to trigger builds for specific collectors and data sets
Develop and optimize collector and transformer jobs for event streams
Work with large datasets and optimize performance at scale
Collaborate closely with the team and the client on the design and implementation of new functionalities
Deliver clean, maintainable, and well-documented code
Maintain high code quality via SonarCloud, solid test coverage, and low technical debt
Contribute to improvements in architecture and development best practices

Requirements:

Solid experience in backend development with TypeScript
Good working knowledge with Python benefitial
Experience in building data pipelines (ingestion → processing → storage)
Understanding of Docker-based development workflows
Strong knowledge of relational databases (especially PostgreSQL)
Experience with cloud storage providers (AWS, Azure, GCP)
Strong analytical mindset and ability to work independently

Nice to have:

Experience with Kubernetes
Experience in data processing, large datasets, or ETL pipelines
Knowledge of scalable and distributed systems

The company offers:

Competitive salary
Remote-friendly or hybrid working model (office located in southern Sofia)
Opportunity to work on meaningful projects for a major US client
Chance to learn and work with different languages and technology stacks
Flexible environment where results matter more than bureaucracy

Be part of a small, dynamic team solving significant data infrastructure challenges

If you’re interested, send us your CV and join a team that values clean code, collaboration, and solving complex challenges at scale.

Senior Flutter Developer

Job ID: 20053

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Specialisation: Software Developer

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Level: Senior

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Location: Bulgaria | Sofia

Our client is an innovative Sofia-based product company that develops solutions to shape the future of Television on different devices (like Smart TV or Mobile phone). Due to their success and expansion, they are expanding their team and are looking for a motivated

Senior Flutter Developer

for their office in the center of the city.

Your tasks:

Work on the latest UI with Flutter for both iOS and Android applications
Create high quality code and keep in mind an architecture that secures future performance and scalability improvements
You will take responsibility of the code you work on
Partnering closely with the product manager and keep an eye on your junior colleagues – do not forget to be friendly and helpful with them

Your profile:

At least 5 years in software development
A minimum of 3 years of working experience with Flutter
Familiar with a native SDK (iOS or Android)
Good understanding of UX standards (ideally platform-native)
Familiar with languages used in mobile development, e.g. Swift/Objective-C or Kotlin/Java
You are a team player and appreciate a good working spirit

What our client offers:

An attractive remuneration
Flexible working hours
Remote work is possible, but not 100 percent
But: during the first months you would be working in their office in the center of Sofia
Multisport card sponsorship
Other benefits to assure that you enjoy working in their office
And a cosy parking slot for your car

If you are looking for a long-term perspective and enjoy to have a real „connection“ to the software products you are working on instead of hopping from one project to another, this is the right job for you! Help Television shine again!

This opportunity sounds attractive for you? Then apply with your CV in English or Bulgarian language together with an actual picture. Only short – listed candidates will be contacted.

Confidentiality of all applications is assured!

Country Manager

Job ID: 20803

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Specialisation: Teacher / Trainer

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Level: Management | Team Lead

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Location: Bulgaria | Sofia

Our client is an internationally renowned institution dedicated to providing exceptional mathematics education to students of all ages. It was founded around 30 years ago and proudly educates thousands of students in USA and Canada via online platform. The company uses its own curriculum, developed by their Curriculum teams. With a rich history of fostering mathematical excellence, the firm aims to empower students with the skills and knowledge necessary to excel in mathematics and beyond. They are committed to creating a stimulating learning environment that nurtures curiosity, critical thinking, and problem-solving abilities.

For that goal we are seeking a versatile and dedicated

Country Manager

to join their team in Bulgaria (from their Sofia office or online).

Responsibilities:

Recruit, onboard, and manage the Bulgarian team, including Curriculum Specialists, Training Specialists, and Teachers.
Serve as the primary liaison between the Bulgarian team and HQ.
Support the team in curriculum development and training programs.
Collaborate closely with the heads of the Curriculum and Training Departments to ensure alignment with the company’s standards and objectives.
Teach online classes to gain deeper insights into the company’s products and teaching methodology.
Observe and evaluate classes to understand how the company’s curricula are applied in practice.
Travel to HQ in Boston, Massachusetts, at least once a year for ongoing training and development.
Hybrid work model

Requirements:

Education: Bachelor’s degree in Mathematics or a related field; a high school diploma combined with advanced knowledge of mathematics will also be considered.
Experience: A minimum of 2 years of teaching experience is required. Experience managing teams is preferred.
Communication: Excellent written and verbal communication skills in English.
A strong desire to lead and develop a team of math specialists to provide exceptional education to students on the online educational platform.
Strong interpersonal skills and the ability to work effectively with diverse teams.
Analytical thinking and exceptional organizational skills.
Critical and creative problem-solving abilities.

Our client offers:

Competitive salary and benefits.
The opportunity to work with leading experts in mathematics education in the US and contribute to the development of world-class math curricula.
A modern office in the heart of Sofia.
Continuous training and professional development within the company.
The chance to develop skills in online teaching and learning.
Flexible working hours and a collaborative, dynamic work environment.

If you are passionate about mathematics and education, and ready to make a meaningful
impact, we invite you to apply with your CV and an actual picture!

Customer relation officer (Forex)

Job ID: 20601

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Specialisation: Risk Management | Support

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Level: Expert

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Location: Bulgaria | Sofia

Our client, a small but ambitious international company specializing in Forex, is opening a new office in Sofia and is seeking an experienced

Customer Support Specialist

with a background in Forex to join their team. This role offers a unique chance to be part of the company’s foundational team in Sofia, where you’ll play a key role in delivering exceptional customer service. The ideal candidate is customer-focused, multilingual, and experienced in the Forex industry, with a knack for solving problems and helping clients navigate the complexities of trading.

Responsibilities:

Customer Support and Communication: Act as the primary point of contact for customers, responding professionally to inquiries via phone, email, chat, and in-person.
With your Forex experience, provide tailored advice and solutions to help customers with account issues, trading questions, and platform navigation.
Build trust and rapport with clients by demonstrating empathy and professionalism in every interaction.
Use your in-depth knowledge of the Forex market to provide accurate information on trading procedures, account management, and risk factors associated with Forex trading.
Guide customers through various products and services, helping them make informed decisions while adhering to regulatory and company guidelines.
Complaint Resolution and Issue Management: Address and resolve customer complaints related to transactions, account discrepancies, and platform issues. Investigate each issue thoroughly, collaborate with relevant departments, and keep customers updated throughout the resolution process.
Aim to resolve issues efficiently while ensuring a positive experience for the client.
Proactively follow up with customers to ensure complete satisfaction after resolving their issues. Show attentiveness to their ongoing needs and establish long-term customer relationships, fostering a positive experience that supports customer retention.
Feedback Collection and Process Improvement: Gather customer feedback on Forex trading experiences, platform usability, and service quality. Report recurring issues and trends to management and suggest improvements to enhance the customer experience, ensuring the company maintains competitive and efficient support standards in the Forex market.

Profile Requirements:

A university degree in Finance, Business, or Computer Science is preferred, providing a strong analytical foundation for understanding Forex markets and customer needs.
Previous experience in a customer support role within the Forex or financial trading industry is essential. A background in Forex is required to effectively handle client inquiries and issues specific to this field.
Languages: Fluency in English is required, ideally along with proficiency in one of the following additional languages: French, Spanish, German, or Japanese. These language skills will allow you to communicate effectively with a diverse, international client base.
Technical Skills: Advanced Excel skills are essential, including the ability to manage data, use formulas, and perform analytical tasks relevant to client account support.
Familiarity with CRM and Forex trading platforms is a strong advantage, as these tools will support efficient customer service.

Why Join?

This is an exciting opportunity to join a growing Forex-focused company as it establishes its Sofia office. As a core team member, you will have a direct impact on shaping the customer support experience and contributing to a collaborative, customer-focused work environment. If you are experienced in Forex, passionate about customer service, and eager to help build something new, we encourage you to apply and grow with our client!

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