EOOD is a registered Bulgarian recruitment agency. Our services are licensed and supervised by the Ministry of Labour and Social Policy of the Republic of Bulgaria. Our approach is to support in particular companies with an international set-up to find employees that make a difference.

For one of our clients, an international company, situated in Sofia, we are searching for an experienced and motivated

Reservations agent with German and English

You will have the opportunity to join an award winning and top performing team.

Main responsibilities:

  • Communicate with international business and leisure guests over the phone;
  • Achieve high sales results by assuring your guests’ travel needs;
  • Ensure that each of your guests receives high- standard service;

Required Skills:

  • Experience in customer service and/or sales is a must;
  • Analytical abilities and attention to details;
  • All applicants must be bilingual in German/English ( min level B2 for both languages);
  • Excellent computer skills and ability to work with different software applications;
  • Good communication skills and ability to identify customer needs;
  • Stress resilience;
  • Experience in hospitality industry exposure is an advantage;


  • Coaching and training activities;
  • Opportunity to travel with discounted rates;
  • A competitive salary package and bonus system;
  • Positive working environment;

If you have a passion for excellent customer service and communicative person, please apply with your CV in English with an actual picture. Only short-listed candidates will be contacted.
All applications will be treated in confidence.